95% Effective for Hormonal Acne | COVID-19 Impact | Free Shipping U.S. Orders $75+

Shipping Policy

We know you are excited to receive your Clearogen and Rejuve MD skincare products. Here's what to expect.

Advanced Skin & Hair, Inc. corporate offices and warehouse are currently closed under mandate by the governor of California during the COVID-19 pandemic.

Orders placed now will ship in 2-4 weeks.

Due to the on-going crisis, we have temporarily suspended Expedited and Express shipping options.

Free Delivery

U.S. orders over $75 automatically qualify for FREE ground shipping

60-Day Guarantee

Returns made within 60 days will receive a full refund (less s&h) if you are not completely satisfied

Customer Care

Email helpdesk@clearogen.com to speak with one of our customer care team members

Shipping Details

General

All orders ship from the Los Angeles, California area in the United States.

Within the U.S.A.

    • We offer three shipping options for delivery within the continental U.S.
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    • Standard Ground Shipping is FREE for orders $75 and over, otherwise it is $5.99.
    •  

    Expedited Shipping - currently unavailable

    Express Shipping - currently unavailable

Canada

  • Shipments are made to Canada via FedEx International Ground Shipping.
  •  
  • Items can take up to 14-19 days to arrive and the shipping fee per order is $17.99 USD.

International Shipping

    • International Shipping is based on package weight and destination.
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    • For the following countries:
    • Afghanistan, Croatia, Cyprus, Denmark, Dominican Republic, France, Guadeloupe, Hungary, Iceland, Iraq, Jamaica, Norway, Poland, Portugal, Saint Barthélemy, Saint Lucia, Saint Martin, Samoa, Spain, Sweden, Switzerland, Virgin Islands
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    Packages 0-12lbs arrive in 3-4 weeks and the shipping fee per order is $25.00 USD

    • For the following countries:
    • Aland Islands, Andorra, Azerbaijan, Bhutan, Bosnia And Herzegovina, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Cayman Islands, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Cook Islands, Czech Republic, Côte d'Ivoire, Dominica, Ecuador, El Salvador, French Southern Territories, Georgia, Germany, Greenland, Guatemala, Haiti, Heard Island And Mcdonald Islands, Indonesia, Israel, Kazakhstan, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Liechtenstein, Luxembourg, Macao, Mayotte, Monaco, Mongolia, Myanmar, Nepal, Nicaragua, Paraguay, Peru, Philippines, Syria, Tajikistan, Venezuela, Yemen, Australia, Bahrain, Costa Rica, Finland, Greece, Hong Kong, India, Kuwait, Panama, South Korea, Taiwan, Turkey, United Arab Emirates, United Kingdom
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    Packages 0-12lbs arrive in 3-4 weeks and the shipping fee per order is $35.00 USD

    • For the following countries:
    • Albania, Algeria, Angola, Anguilla, Antigua And Barbuda, Armenia, Aruba, Austria, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Caribbean Netherlands, Botswana, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic Of The, Curaçao, Djibouti, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guernsey, Guinea, Guinea Bissau, Isle Of Man, Jersey, Kenya, Kiribati, Kosovo, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Lithuania, North Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Moldova, Republic of, Montenegro, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Niger, Nigeria, Niue, Norfolk Island, Oman, Papua New Guinea, Pitcairn, Republic of Cameroon, Reunion, Romania, Rwanda, Saint Helena, Senegal, Serbia, Sierra Leone, Slovakia, Slovenia, Solomon Islands, Somalia, South Sudan, Sri Lanka, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Eswatini, Thailand, Tonga, Uganda, Ukraine, Uruguay, Vietnam, Zambia, Zimbabwe
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    Packages 0-12lbs arrive in 3-4 weeks and the shipping fee per order is $45.00 USD

All Other Countries

  • Clearogen does not currently ship to the following countries and territories:
  • Argentina, Bulgaria, China, Cuba, Egypt, Guyana, Honduras, Iran, Ireland, Italy, Japan, Jordan, Malaysia, Mexico, Morocco, Netherlands, Netherlands Antilles, North Korea, Pakistan, Palestinian Territories, Qatar, Russia, San Marino, São Tomé & Príncipe, Saudi Arabia, Seychelles, Singapore, Sint Maarten, South Africa, South Georgia & South Sandwich Islands, St. Kitts & Nevis, St. Pierre & Miquelon, Tanzania, Timor-Leste, Togo, Tokelau, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uzbekistan, Vanuatu, Vatican City, Wallis & Futuna, Western Sahara