Terms and Conditions for Subscription Program
CLEAROGEN RECURRING ORDER PROGRAM TERMS AND CONDITIONS
These TERMS AND CONDITIONS ("Agreement") concern the www.clearogen.com website (together with its pages and features, "Site") as well as those certain products and services provided on, through or in relation to the Site. This Agreement is made and entered into by and between you and any person helping you visit, access, register with and/or use the Site (collectively, "you" or "your"), on the one side, and Advanced Skin & Hair, Inc. ("ASH INC"), the company that makes and distributes CLEAROGEN and REJUVE MD, on the other side.
Please read this Agreement carefully before accessing or using the Site because it constitutes a legally binding agreement between you and ASH INC.
When you create, register or log into an account through the Site you are automatically accepting and agreeing to the most-recent version of this Agreement.
ASH INC may supplement, amend or otherwise modify this Agreement at any time. Such modifications will be posted on this or a similar page of the Site , as applicable, e-mailed to the e-mail address associated with your User Account (defined below) or posted to your User Account (defined below), and shall be deemed effective as of their stated effective or modification date. It is your responsibility to carefully review this Agreement and your User Account (defined below) each time you visit, access, register with or use the Site .
Suspension or Termination of Service. ASH INC has the right, but not the obligation, to suspend or terminate the function or existence of all or any part of the Site, and/or your User Account at any time, and without notice or recourse, as ASH INC deems advisable in its sole discretion. ASH INC shall not be liable to you or any third party(s) for any loss or damage that is caused by or arises from or in connection with any such suspensions or terminations (including, without limitation and by way of example only, refunds, lost profits, lost opportunities, monetary damages, disruption in or loss of service or loss of content).
Registration. As explained further above, to secure the right to access and use the subscription-only pages of the Site, you must, in addition to subscribing to ASH INC, register with and create a personal user account with ASH INC through the Site ("User Account"), as well as further acknowledge your acceptance of and agreement to this Agreement and those additional terms, conditions and policies referenced herein, as ASH INC may require from time-to-time. Unless otherwise permitted by ASH INC in writing, you may only have one (1) non-transferable User Account.
Subscription Plans. As explained further above, to secure the right to access and use the subscription-only pages of the Site, and to maintain your User Account in good standing, you must subscribe to ASH INC’s recurring order program at any recurrence time period of your choice that is made available by ASH INC. Accordingly, you understand and acknowledge that ASH INC will charge you a recurring subscription fee in exchange for the discounted prices on Revivogen MD or Revivogen PRO products. At the time of your recurring order, ASH INC will charge the Subscription Fee to your credit card or debit card on file with ASH INC, as identified in your User Account; the payment transaction will be facilitated through an online payment processing application that is provided by a third-party vendor, and you will receive a receipt through your User Account.
Cancellations; Automatic Renewal. You may cancel your subscription at any time by contacting our support team. If you do not cancel your subscription before the end of the then-existing subscription period, then your subscription will automatically renew on the schedule you chose at time of purchase and ASH INC will bill you for, and you must pay for, the subsequent subscription period. If you cancel your subscription prior to the end of the then-existing subscription period, then your right to the discounted price of the products.
Subscription Fee Amounts. The amount of each Subscription Fee will be set by ASH INC in its sole discretion. By accepting the terms and conditions of this Agreement, you understand and acknowledge that ASH INC reserves the right, but not the obligation, to increase its Subscription Fee rate amounts at any time and as ASH INC sees fit in its sole discretion. By accepting the terms and conditions of this Agreement, you understand and acknowledge that ASH INC reserves the right, but not the obligation, to increase its Subscription Fee rate amounts at any time and as ASH INC sees fit in its sole discretion.
Free Trials and Discounts. ASH INC reserves the right, but not the obligation, to afford you discounted Subscription Fee amount(s) for purchasing products. These discounts are subject to change.
Third-Party Payment Processing Vendor. All credit card, debit card and other monetary transactions on or through the Site occur through an online payment processing application that is provided by a third-party vendor(s) and accessible through the Site. ASH INC’ relationship with its third-party payment processing vendor(s), if any, is merely contractual in nature, as it is nothing more than a third-party vendor and is in no way subject ASH INC’ direction or control; thus, their relationship is not, and should not be construed as, one of fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint venturers, contractors or the like.
Payment Obligations. You agree that you are responsible for all amounts that accrue under your account(s) with ASH INC. Your subscription items will not be shipped if payment is declined. ASH INC will attempt three times to complete transaction using the payment method you provided at initial purchase. ASH INC will attempt to make contact with you to obtain an alternative payment method. If payment cannot be made, subscription will be cancelled.
Refunds. ASH INC’s 90-day money back guarantee is the same for subscription orders. If you are not fully satisfied with your purchase for any reason, simply return all used and unused bottles of products within 90 days from the date your order is received for a complete refund of the purchase price and taxes according to the following rules.
Shipping and handling is not refundable. You must return all used and unused bottles of products originally sent to you at your own expense to us with note requesting a refund. We must receive all items no later than 90 days from the date your order was delivered by the carrier as indicated by the delivery confirmation information. In absence of tracking information your guarantee ends 105 days from your order date. Guarantee valid for one purchase per household and products directly purchased from CLEAROGEN Failure to follow these policies may result in partial refund or no refund.
This guarantee is valid only for products directly purchased from ASH INC. For Clearogen products purchased from other retailers please contact them directly for their return policy and return procedures.
Please send returns to:
11661 San Vicente Blvd Ste 301
Los Angeles, CA 90025
Express Consent. You hereby expressly consent to ASH INC sending or otherwise communicating with you for any purpose (including, without limitation, for advertising, telemarketing, or other marketing or promotional purposes, or for sending or notifying you about special offers, updates, newsletters or other informational purposes) via any electronic means or forms as ASH INC deems appropriate in its sole discretion, whether through the Site, through your User Account, by personal communication, by e-mail, by automatic telephone dialing system, by artificial or prerecorded voice, by online social media, by text message (e.g., short message service a/k/a SMS, and multimedia messaging service a/k/a MMS) or by other electronic media means or forms. By giving such consent, you agree that no such communication shall violate the Telephone Consumer Protection Act, the CAN-SPAM Act, or any other applicable laws, rules, or regulations. Voice, message, and data fees, rates, charges, and taxes may apply to you, and you are responsible for payment of the same. You are not required to grant the foregoing consent as a condition for purchase or license of any ASH INC products or services.
Communication Opt-Out. You may opt-out of receiving any e-mails, text messages or other communication as described above any time by following the opt-out instructions in any such e-mails or text messages you have received and would like to opt-out of. Additionally, you may email firstname.lastname@example.org to request communication opt-outs. You acknowledge that opting out of receiving any such communications may impact your receipt, the success, and/or the performance of all or any part of the Site, the App, your User Account, ASH INC’ products or services, and/or your ability to receive certain messages and/or notifications from ASH INC.